U.S. CUSTOMERS FAQS

Have some questions about shopping within the U.S.?
Keep reading below.

Shipping outside of the U.S.?
Please visit our International Customers FAQ Page for more information.

Shopping
Shipping
Returns
OTHER COMMON REQUESTS & QUESTIONS

Shopping

Each of our locations have their own page here at superareshop.com where you can find the respective addresses. If you are in the tri-state area the stores aren’t too far from any of the boroughs and in Los Angeles we are right in West Hollywood we just suggest choosing your travel time appropriately so that you can avoid rush hour traffic.

Shipping

Superare isn't responsible for any package once marked as delivered by the USPS or your local post office.

If a package is shipped and not delivered for some reason we will open a claim with the USPS and send new product when called for. We will do whatever we can to help our customers but are unfortunately at liberty of the USPS and their existing policies.

Returns

We are proud to accept any product in its original, odor-free, unused or unworn condition (with any tags) for up to 30 days from the date of delivery.

Please be sure to include the order number and invoice in the return package. You will be responsible for return shipping costs. You may either receive store credit (If the item(s) were on clearance) or a refund, less shipping. For your protection, undergarments, swim suits, mouth guards, protective cups, fight socks, compression shorts and supplements cannot be returned, even if they are new. If you do not wish to exchange your product please include on the note that you would like a refund.

"**Please note if returning or exchanging shoes** Please send the shoes and shoebox back within a package. Please do not use the shoebox itself as the shipping receptacle. If the shoebox has tape or shipping labels attached to it, that will void any eligibility forreturnor exchange."

Gift Card purchases are not eligible for refunds.

Send your items back to:

Superare Returns/Exchanges

3670 W. Oceanside Rd.

Suite 7

Oceanside, NY 11572

Please include a note with what you'd like to swap for or have us do.

**ALL SALE ITEMS ARE FINAL SALE**

**Winning Japan is FINAL SALE**

OTHER COMMON REQUESTS & QUESTIONS

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.

• Understand and save user's preferences for future visits.

• Keep track of and serve advertisement with a 3rd party.

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.