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Please note all returns/exchanges are at the discretion of Superare.
If you would like to return or exchange your item within 30 days of ship date it must be unworn and unwashed with the original tags and packaging. Shoes must be in the original undamaged box with no shipping labels attached. Any products that do not meet this criteria will not be eligible for return or exchange. Shipping and handling charges are NOT refundable.
Please click here to begin your return/exchange:
https://superareshop.loopreturns.com/#/
For international returns please click below:
https://web.global-e.com/returns/portal/oQuT
Please allow 5-10 business days for your return/exchange to be processed once we receive it. As soon as your return/exchange is processed you will receive a confirmation email. We recommend shipping with a tracking number and insurance. Superare is not responsible for any lost or damaged packages in transit to us. Customers are responsible for all return shipping costs.
Please note:
UNLOCK FREE SHIPPING FOR YOUR ORDER OF $100 OR MORE
left to reach FREE shipping 🚀
Great job you have unlocked free shipping 🥳